Sound problems in Windows 10? Here we have the solution! | Digital Trends Spanish


If you want to keep your PC in optimal condition, you must keep in mind that updates to your operating system are important; through them many problems disappear, in addition to that computers are revitalized with new functions. However, it could happen that an update brings with it new difficulties that we may not know how to deal with. Of these, the most frequent are usually related to audio: you may not be able to play videos or use applications, or you may simply not hear anything at all. Have you been having sound problems in Windows 10? What follows will interest you.

Run the Audio Troubleshooter

In case you didn’t know, Windows 10 now has a Problem solver audio system that can examine your sound system to find potential problems and recommend solutions. Because this solver can automatically find and solve some of the problems we discuss below, it’s a great way to save time, and it should definitely be the first thing you do.

Step 1– Use the search box on the taskbar and search Problem solving. In the results, you should see an option that says Troubleshoot setup issues. Select this.

Step 2: in the following windows, look at the section Start and the option that says Play audio and select it. Then select Run the troubleshooter.

Step 3– A new troubleshooter icon will open on the taskbar. Select it to open the new window. You will now have the option to troubleshoot different types of problems with the connected speakers, including the built-in speakers and headphones. In most cases, you will want to choose your default speakers, but you can customize them on your device. Choose Following when you’re done.

Step 4: Let the Problem solver and then see what it says. It can offer advice on how to improve your sound quality or identify driver issues that should be addressed. Take what he suggests to see if it helps you fix his problem!

Check the volume controls and make sure your system is fully up to date

So far, the 2020 Windows 10 updates have caused a host of sound issues, including audio that just doesn’t work, or audio that is too low in third-party apps.

If one of your recent Windows updates has caused sound problems like these, we recommend that you first take a good look at the volume mixer and see if anything has changed. Look at the taskbar, and you should find a speaker icon on the right there. Right click and choose Open Volume Mixer. Check the sliders, especially for third-party apps, and make sure they look normal. Some of the sliders may have been turned down too far and need to be adjusted to set the proper volume.

Unfortunately, other sound problems have proven to be more difficult to fix. If you have a systematic volume failure due to a recent update, and even if trying to roll back those updates you have rarely been successful with the Problem solveryour best bet is to keep an eye out for new updates and apply them quickly so you know when Microsoft fixes the problem.

Check your output device

If no sound comes out at all, it could be something as simple as Windows trying to send sound to an old device, like some headphones that you forgot are plugged in, or a Bluetooth speaker that just isn’t turned on right now. To make sure Windows is trying to send sound to the correct device, you need to check its output.

Step 1– Click the little up arrow in the lower right corner of the screen, next to the clock and calendar.

Step 2– Right-click the speaker icon and select Open sound settings.

Step 3: In the settings menu, look for the top entry that says Choose the output device. Use the drop-down menu to make sure the correct device is selected, whether it’s speakers or the connected headphones. While you’re there, check that the volume isn’t at zero.

Update your sound card drivers

One of the most common sources of sound problems is poor communication between Windows 10 and the sound card or chip of your choice. This often causes the sound to stop working altogether. Fortunately, there are ways to make Windows 10 and your sound hardware compatible. All you need to do is find the right updates for the device.

Step 1: Open the Start menu and search Device administrator. Click on the relevant result.

Step 2: Inside of the Device administrator you’ll see a list of icon options. Choose your drivers Sound, video and game. If you have a sound card, it will appear there.

Step 3: Open the sound card by double-clicking it, then go to the tab Driver and look for the option Update driver. This will start an automatic Windows search to find and download driver updates.

Step 4: After the update is finished, please reboot and check that the audio works.

Here are a couple of additional points to consider.

  • Windows won’t always find the correct audio drivers on its own. If the search doesn’t work, consider visiting your sound card manufacturer’s website and searching for your sound card to find a manual method to download the appropriate updates.
  • If the update doesn’t work, open the Device administrator, find your sound card again and right click on the icon. Choose Uninstall. This will remove your controller, but don’t panic. Restart your computer and Windows will try to reinstall the driver. Once done, the sound may work again.

Restart the audio services

Is your audio definitely not working or are you having serious setup issues that won’t go away? The main problem could be with how Windows makes specific services. Here we tell you how to fix those processes quickly.

Step 1: Search for “services” in the search space and select the app Services.

Step 2: The new window will display a long list of services in Windows 10. Scroll down to specifically find Windows Audio. Click the right mouse button on Windows Audio and choose Restart from the available options.

Step 3: Once the reboot has finished, go back to Services – do the same for Windows Audio Endpoint Builder and Remote Procedure Call. Restarting these three at the same time can help fix any issues your audio may be having.

Uses a generic high definition audio device driver

If looking for solutions in your sound card software has no effect, you should try switching to the generic audio driver that comes with Windows 10. This can often avoid compatibility problems and restore the sound capabilities of Windows activities.

Step 1: Open the Device administrator again and find your audio driver as if you were updating it.

Step 2: Right-click on the controller and choose Update driver.

Step 3– This time, instead of letting Windows automatically search for you, select Search my computer for driver software.

Step 4: Then select Let me choose from a list of drivers device on my computer. This will open a list that will include the high definition audio device. This is the generic Windows 10 driver. Select and install it to see if this restores your sound.

Cortana and microphone troubleshooter

Windows 10’s built-in virtual assistant, Cortana, you can receive all kinds of commands through voice. However, that is useless if your audio is not working properly. If Cortana isn’t responding as you expected, you may have a problem with your microphone.

First, make sure your computer has a microphone so Cortana can hear it. A microphone is a standard feature on many laptop and desktop computers, but it is not always built-in. Without a built-in microphone, you will have to use your microphone jack and an external device.

If you have a microphone, let’s verify that Cortana’s settings are correct.

Step 1: Open Cortana by clicking on the Windows search bar and then selecting the settings icon in the lower left corner.

Step 2: This will give you a number of options to control what the voice assistant can do. Make sure Cortana listens for “Hey Cortana” commands is turned on. If it’s not listening, your voice commands won’t work.

If you have a microphone and the Cortana settings are fine but the smart assistant still doesn’t hear us, it’s worth double-checking the recording device settings.

Step 1: To do this, click the up arrow in the lower right corner of the screen, next to the clock and date.

Step 2– Right-click the audio icon (it looks like a speaker with sound waves) and select Open sound settings.

Step 3: in the section of entry on the settings page, make sure your chosen microphone is selected.

Step 4: Double check the volume settings by clicking Device properties and going to the tab Levels. They should be set to at least 50, but up to 100 will be fine.

Keep checking your updates

As with modern operating systems, Windows 10 is constantly updated with fixes and improvements, especially if you are part of the Insider program. Although the solution is usually a driver update, it does not always come immediately. Updating your driver correctly can take a while, so it’s important to be patient.

Some driver updates are bundled with Windows 10 general ones, and some are available independently from developers like Realtek. On a regular basis, check your sound card manufacturer and Windows update icon and check for the latest updates, if your sound issue is still not resolved. If you see another update, it could be the solution to your problems. Otherwise, you should consider buying other equipment with compatible drivers, especially if your current machine is out of date.

Note for users of Conexant and Synaptics audio drivers

As of the October 2020 update for Windows 10, Microsoft has pointed out that a major virus is causing blackouts and the Blue Screen of Death for those using the Conexant and Synaptics audio drivers. Microsoft has updated Windows with a lock that prevents devices with compromised speakers from downloading the new update. However, if you have already downloaded the update (a common thing if your updates are automatic) then you could be experiencing problems like this. If so, go to section Recovery in Updates & Security on Windows 10 and restore a previous version of Windows to remove this virus! There is currently no time frame for a permanent fix.

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