We show you how to remove a virus on an Android device | Digital Trends Spanish
You may not know it, but not only your computer can become a victim of malware; also your android phone. This causes your system to slow down, as well as creating problems and errors that could make using your cell phone a very unpleasant experience. As a user, you must take measures to protect your device (not to mention your personal data), so in this article we explain how to eliminate a virus on an Android device, whether you have downloaded one app infected or visited a malicious site.
Step 1: turn off the device until you discover the details
Once you are sure that your phone is being attacked by some kind of malware, you must press and hold the power button on the phone. This will not prevent the virus or malware keep causing damage, but you can prevent the problem from getting worse and stop any attempt to access the nearest networks.
Plus, this gives you time to think and research. Do you know the application infected with malware? Do you know what other types of software may have been downloaded without your consent? If not, go to a computer and look for symptoms (as well as any new apps you tried) to narrow down the problem. If you cannot find the infected application, you will not be able to remove it and the problem will persist.
If after investigating you do not discover anything, we suggest you turn off your phone and go to step 5 of this guide. The applications antimalware can help identify what app is causing problems and some may even remove the infected software. However, it will also give your phone access to the internet again, which involves some risk.
Step 2: switch to safe or emergency mode while you work
When you turn the device back on, switch to safe mode first. This will help limit the damage that the infected application has done or can do.
On most Android devices, you can switch to safe mode by holding down the power button for a couple of seconds after the device is on. In this way, the option “safe mode”, “emergency mode” or similar words will appear. Choose this mode and wait for the phone to restart before continuing. If you can’t find “safe mode”, you can turn on “airplane mode”, which will prevent your device from connecting to any network. Generally this option is in the notification bar.
Note: If you can’t figure out what is causing your problem malwareEven after downloading a security app, ask a professional for help and you should clean your phone. This is, without a doubt, the best strategy.
Step 3: go to Settings and find the app
Visit the Settings section on your Android device. Settings usually have a gear icon, but that sometimes depends on the phone.
In Settings or Options, scroll down to the Applications section and enter. Find a list of all your current apps. You may need to select Application Manager to locate the full list. Once you are there, scroll until you find the infected application.
Select the application and then the options for Uninstall o Force close (you cannot uninstall the main applications, you just have to disable them, but these applications are unlikely to be the problem).
Step 4: remove the infected app and anything else suspicious
You will simply have to choose Uninstall and your Android device should remove the application in question. It’s also a good idea to check the list of programs and delete other suspicious downloads. If you haven’t checked this list before, you might be surprised at some of the things that your device has automatically downloaded.
Note: In some cases, you cannot simply uninstall the application. Some of the malware/ransomware Smarter people access administrator settings and get special protection to avoid this. Fortunately, this is usually easy to fix. You’ll have to go back to the original Settings menu and scroll down to Lock screen and security (or a similar section). In the Security menu, look for a section that says “Phone (device) administrators.” You may need to visit Other Security Settings first, depending on how your menu is configured. In Phone Administrators, you should be able to enable the ability to remove Android malware.
Step 5: download good malware protection
Without a doubt, a vulnerable Android device deserves protection. To do this, there are a number of security applications that you can download to help protect your phone, scan for viruses, and get rid of junk files and any potentially infected software. When you have finished manually removing the infected application, you should use a security program to help you fix any future problems. There are many options in this field: you can try software like Safe Security, Avast Security or AVG Antivirus from the google store.
Although it sounds obvious, it is also a good idea to keep your Android device constantly updated. When we forget about an update, our Android phones are exposed to attacks.